Suffolk News

Being a care worker in a pandemic

With the COVID-19 continuing to take it’s toll, schools and public places closed down, shelves in some shops still being mainly empty and some household name companies are going into administration, plenty of people actually enjoy the idea of self-isolation and social distancing. In times like this, seems like staying in and waiting for the pandemic to “blow over” is the best way to deal with it all. However, there are people out there that aren’t being given a choice in that matter. People that must get up every morning and leave their homes and families to stand at the front line in the fight against the coronavirus. They’re known as key workers. The backbone of all nations. Amongst them – health and social care workers.

Not today Covid

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Coronavirus: What do we know?

It’s been almost 3 months since we’ve learned about the breakout of a new, unidentified coronavirus disease (later named COVID-19) in Wuhan, China. Up to this day, over 128,000 people have been confirmed to be infected with it in over 120 countries all over the world. More than 68,000 have already recovered, but unfortunately over 4,600 people passed away. As of yesterday (11th March 2020), the WHO (World Health Organisation) has declared COVID-19 a global pandemic.

As a care company providing services to the most vulnerable people in our communities, we’ve prepared this blog to pass on key information and advice from WHO and the UK Government to ensure that both our team, but also anyone else interested, stay safe during this dynamically changing situation. We’d also like to highlight that it’s important to remain calm and focus on prevention.

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Guest Blog: Kinga’s Story

What I love most about my job is hearing peoples stories. Why they got into care, what has been their best experience, what has been their worst experience, what has been their toughest experience and what have they learnt about themselve working in care.

Sometimes people tell me they were born to care and others say they fell into it. The great thing is that everyone’s story is so different.

Which is why we have invited one of our team members to be a guest blogger today and to share her story of how and why she got into care.

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Top Tips For Working Over The Festive Period!

Those who have worked in care industry for a while now, know that this is not a job that you should do just for money. It’s an extremely rewarding profession, but it requires patience, dedication, a lot of compassion and a lot of sacrifice. Sometimes it means that when majority of people get to have dinners with their families or enjoy a lazy Sunday in front of television, we march to work to make sure that those who are most vulnerable are well looked after and can feel loved and safe. It’s a very important task, especially at Christmas time, as it’s often during this period that people we care for need us the most.

Every year thousands of dedicated care and social care workers give up their personal plans to come to work. If this Christmas you’re one of those remarkable people, I’d like to offer you few tips and reminders on how to make sure that those in need, your co-workers, but also you have a very special time, while doing the best job possible!

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Christmas, a time for giving

For many people, Christmas is the most exciting and the happiest time of the year. It’s a great opportunity to get together with the family, shower each other with gifts, celebrate, spread love and joy! The majority of us get to take time off work, have some rest, maybe even go away for a while. We get so caught up in putting up our Christmas trees and decorations, shopping and sending out cards, that quite often we forget, that unfortunately there are also plenty of people that find this festive period very difficult.

Mental health issues, illnesses, losses of loved ones, poverty and many other personal tragedies can be exceptionally hard to deal with during times like this. I believe that it’s our duty as humans to not forget people in need and do whatever we can to make sure that their Christmas is as magical as it can be. There’s a number of charities out there that year after year dedicate themselves to help others, whether it’s through financial, material, physical or emotional support. You can join them in so many ways!

I prepared a list of just a few charities and information on how you can contribute to their Christmas appeals.

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Care Staff: Undervalued, Underpaid and Underappreciated

Empathy, integrity and reliability is the foundation stones of delivering great agency care. We have the opportunity to set a new precedent for agency carers everyday to be part of a successful and caring community and to ensure that their hard work is valued and appreciated.

If you believe, like we do, that agency stigma still exists in many care homes then you will likely have also experienced what it is like to be an agency care worker and to have people be rude and snarky because “you’re paid more” or “you don’t know the residents”.

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The Agency Stigma

When I first started in care in 2009, there was certainly an agency stigma.

There was a divide between full time and agency care staff. Often the view was that agency care workers were incompetent and lazy. This stigma was there well before I came into the industry and is still there now.

This stigma has affected the quality of care of thousands of people over decades, not only in Suffolk but across the UK.

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Happy New Year! Change of Career?

First of all, Happy New Year from all of us at Ocala Healthcare!

A time of year that we make promises to ourselves that we can never keep. Chocolate is for life, not just for Christmas. But it is also a time of year where people do make genuine life changing decisions such as changing jobs and even bigger than that, changing career entirely!

Happy New Year! 2019

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13 self-care tips for carers

It’s those who dedicate their lives to the care of others that often forget (or don’t find the time) to properly look out for themselves. The role of a carer is varied and diverse but can also mean some odd shift patterns that lend themselves to disturbed sleep and unhealthy eating habits. It can also be taxing mentally and emotionally. This is why we’re so in awe of our carers, and all those in the industry!


It’s easy to neglect your own needs when you’re juggling this role and your own home life, but doing this eventually leads to stress and burnout, so carving out moments in your day to look after yourself is vital for both your physical and mental health.


So, we’ve put together a few self-care tips that you can weave into your daily and weekly routine.


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