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Specialist complex social care in the community

Ocala Healthcare's mission is to help people to live a life well-lived. We do this by building rapport, creating a safe and supportive environment, engaging in the community, and inspiring confidence to live life fully.

Learning disabilities
Mental health issues
Eating disorders
Cerebral palsy
Autism

Complex Community Care Suffolk

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5/5 (from 80+ clients)
Services

What does
Ocala Healthcare do?

Ocala Healthcare provides support to people with complex care needs in their own home. Ensuring our person centred approach allows those that we support to live a life well-lived.

We do not provide short visits (under 8 hours a day) to people in their own homes. Below are our recommendations of Domiciliary care services that we know provide excellent services in this area.

Ocala Healthcare

Minimum of 8 hours Care and Support Required Per Day

Support at Home

Community Engagement

Positive Behaviour Support

Complex Care Specialists

Domiciliary Care

Minimum 30-minute visits multiple times a day

Personal Care - Including Washing Dressing, and Toileting

Home Support - Including Meal Preparation, Domestic Tasks, and Companionship

Community Support - Including Day Trips, Shopping, and Appointments

Recommended domiciliary care providers

CQC registered
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Showing our processes are robust and meet the standards of the CQC.

Bespoke in-house Training
Focused on consistency
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Relationships of trust are only built with consistency. We ensure you have a dedicated regular staff team that is focused on supporting you as an individual.

24/7 service

Why should you trust Ocala Healthcare to provide your care?

Experienced ownership
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All leaders at Ocala Healthcare have personal care experience and understand the importance of great care.

Clients know their staff team are well supported
35 skilled care staff
Ocala values care workers
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Striving to be the best care employer we can means that our team go the extra mile.

FAQs

Frequently asked questions

What areas do you cover?

Ocala Healthcare currently covers all of Suffolk. This includes, Felixstowe, Ipswich, Hadleigh, Lowestoft, Woodbridge, Stowmarket, Bury St Edmunds.

What is the cost of care?

Our costs depend on the level of support required. Please call our registered manager Sam on 01473 941 211.

How do you guarantee quality?

Using our own experience, we know what real passion for outstanding care looks like. Using this, and our robust recruitment, management, and feedback processes we deliver quality care that continuously strives to be better.

Do your carers receive training?

All of our care team receives face to face training. This includes moving and assisting, basic life support, medication, safeguarding, health and safety, amongst other mandatory training.

Make an enquiry

Thanks for your interest. How can we help?

Complete the form below and we will reply to your enquiry within 24 hours.

Thank you for your enquiry.
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