Personal Care in Your Home

Helping People Live a Life Well-lived.

At Ocala Healthcare, we provide person-centred care across Suffolk, helping people feel safe, supported and truly cared for at home.

Personalised 24/7 support for complex needs

We work with a wide variety of complex care needs, supporting those with learning difficulties, dementia, autism, mental health issues, eating disorders and cerebral palsy – to name just a few.

Always available

Our friendly office team are just a call away, ready to assist you at any time.

Bespoke care

We customise our services to meet your specific care and support needs.

Real relationships

Hear what care feels like with Ocala

Chloe, one of our Care Coordinators, shares what person-centred support looks like in practice, alongside a client’s own experience of the care, trust and relationship built over time.

  • Thoughtful, person-centred support
  • Real experiences from the people involved
  • A glimpse into the relationships behind quality care

A more personal view of care at home

This short video highlights the trust, consistency and genuine connection that sit at the heart of the support we provide.

Making a difference

Guided by values, driven by purpose and focused on you

At Ocala Healthcare, we strive to empower people to live a full life providing outstanding care. We are guided by our CAREWELL values – Courage, Appreciation, Respect, Excellence, Wellbeing, Empathy, Leadership and Learning.

The mission is to give people a life well lived through outstanding care that creates opportunities for them to fulfil their life ambitions.

Why Ocala

Why choose Ocala Healthcare?

Trusted, personalised care from a team that values dignity, consistency and doing things properly.

01

Experienced care you can rely on

Our care and support team are highly trained, compassionate and committed to delivering consistently high standards every day.

02

Support shaped around the individual

Every care plan is tailored to the person, with thoughtful, respectful support that reflects their needs, routines and goals.

03

High standards with a personal approach

We combine quality care with a genuinely personal service, helping people feel safe, understood and well supported at home.

Why choose Ocala Healthcare?

At Ocala Healthcare, we prioritise your wellbeing with our dedicated, experienced care and support team. Our personalised care plans ensure that every individual receives tailored support to meet their unique needs. With our commitment to premium service quality, we help you live a life well lived.

Experienced care and support team you can trust

Our care and support team are highly-trained and compassionate and our bespoke, face-to-face, in-house training keeps this consistent.

Professional and respectful approach

Our care plans are tailored to meet your specific needs. We pride ourselves on professional and respectful approach.

Premium service quality you deserve

Experience the highest standards of care from a team always striving to chieve the best results.

Excellent service! We would definitely recommend Ocala Healthcare. They have worked hard to provide 24/7 care for my daughter with lovely staff that are friendly and willing to help wherever they can.
Kim
Refreshing to see a business that’s so hands on and passionate about their clients and workers.
Trinity
I have found Ocala Healthcare very professional and reliable service. The staff are of a high standard. Ocala have a true passion in what they do and want to make a difference.
Sam
What a great service provided by Ocala Healthcare. Passionate people helping others to get a better day, every day!
Luis
Ocala make dreams come true! My client had a dream to go on a cruise and with the support of Ocala we gave her the dream.
Sadie
They consistently provide high quality staff and therefore a better outcome for the individuals they support, and the office team are always on hand to provide help if needed.
Helen
We have been so pleased with the service which is reliable and responsive. The staff are experienced and we can be confident in their work.
Kirsty
All staff that are employed by Ocala have brilliant people skills and a real passion for what they do.
Ellie
Ocala are professional and dedicated to offering the best possible service. We would definitely recommend.
Kim

Locations

We provide high quality care solutions in the following locations:

Ipswich

Woodbridge

Felixstowe

Hadleigh

Stowmarket

Bury St Edmunds

Colchester

Norwich

Talk to us about care at home

Whether you’re exploring support for yourself or a loved one, our team is here to listen, understand your needs, and help you find the right care.

Personalised Complex Care at Home in Suffolk | Ocala Healthcare

Personal Care in Your Home

Helping People Live a Life Well-lived.

At Ocala Healthcare, we provide person-centred care across Suffolk, helping people feel safe, supported and truly cared for at home.

Talk through your care needs Explore our complex care services

Personalised 24/7 support for complex needs

We work with a wide variety of complex care needs, supporting those with learning difficulties, dementia, autism, mental health issues, eating disorders and cerebral palsy – to name just a few.

Always available

Our friendly office team are just a call away, ready to assist you at any time.

Bespoke care

We customise our services to meet your specific care and support needs.

Discuss your needs
.ocala-story-video{ padding: 90px 20px; background: #f7fbfe; font-family: Outfit, sans-serif; } .ocala-story-video *{ box-sizing: border-box; } .ocala-story-video-inner{ max-width: 1220px; margin: 0 auto; display: grid; grid-template-columns: 380px minmax(0, 1fr); gap: 40px; align-items: start; } .ocala-story-video-intro{ position: sticky; top: 30px; } .ocala-story-video-kicker{ display: inline-block; margin: 0 0 16px; padding: 10px 16px; border-radius: 999px; background: #E84C9B; color: #ffffff; font-size: 13px; line-height: 1; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em; } .ocala-story-video-intro h2{ margin: 0 0 18px; font-family: Outfit, sans-serif; font-size: 42px; line-height: 42px; font-weight: 800; letter-spacing: -0.02em; color: rgb(2, 116, 165); } .ocala-story-video-intro p{ margin: 0 0 24px; max-width: 340px; font-size: 18px; line-height: 1.75; color: #5f7282; } .ocala-story-video-points{ display: grid; gap: 12px; margin: 0; padding: 0; list-style: none; } .ocala-story-video-points li{ position: relative; padding-left: 18px; font-size: 18px; line-height: 1.65; color: #5f7282; } .ocala-story-video-points li::before{ content: “”; position: absolute; left: 0; top: 12px; width: 7px; height: 7px; border-radius: 50%; background: #E84C9B; } .ocala-story-video-media{ position: relative; background: linear-gradient(180deg, #ffffff 0%, #fff8fc 100%); border: 1px solid #dbe7ee; border-radius: 26px; padding: 18px; box-shadow: 0 12px 30px rgba(18, 54, 79, 0.05); overflow: hidden; transition: transform 0.28s ease, box-shadow 0.28s ease, border-color 0.28s ease; } .ocala-story-video-media::before{ content: “”; position: absolute; inset: 0; border-radius: 26px; padding: 1px; background: linear-gradient(135deg, rgba(232,76,155,0.22) 0%, rgba(232,76,155,0.06) 45%, rgba(255,255,255,0) 100%); -webkit-mask: linear-gradient(#fff 0 0) content-box, linear-gradient(#fff 0 0); -webkit-mask-composite: xor; mask-composite: exclude; pointer-events: none; } .ocala-story-video-media:hover{ transform: translateY(-4px); box-shadow: 0 18px 36px rgba(18, 54, 79, 0.08); border-color: #efc7dc; } .ocala-story-video-frame{ position: relative; width: 100%; padding-top: 56.25%; border-radius: 18px; overflow: hidden; background: #edf5fa; } .ocala-story-video-frame iframe{ position: absolute; inset: 0; width: 100%; height: 100%; border: 0; display: block; } .ocala-story-video-caption{ display: grid; grid-template-columns: 1fr auto; gap: 20px; align-items: start; padding: 18px 6px 4px; } .ocala-story-video-caption h3{ margin: 0 0 8px; font-family: Outfit, sans-serif; font-size: 28px; line-height: 1.2; font-weight: 800; letter-spacing: -0.02em; color: rgb(2, 116, 165); } .ocala-story-video-caption p{ margin: 0; font-size: 18px; line-height: 1.7; color: #5f7282; } .ocala-story-video-badge{ display: inline-flex; align-items: center; justify-content: center; white-space: nowrap; padding: 10px 14px; border-radius: 999px; background: rgba(232,76,155,0.10); color: #E84C9B; font-size: 14px; line-height: 1; font-weight: 700; margin-top: 4px; } @media (max-width: 1100px){ .ocala-story-video-inner{ grid-template-columns: 1fr; gap: 30px; } .ocala-story-video-intro{ position: static; } .ocala-story-video-intro p{ max-width: 760px; } } @media (max-width: 767px){ .ocala-story-video{ padding: 68px 16px; } .ocala-story-video-intro h2{ font-size: 34px; line-height: 36px; } .ocala-story-video-intro p, .ocala-story-video-points li, .ocala-story-video-caption p{ font-size: 18px; line-height: 1.7; } .ocala-story-video-media{ padding: 14px; border-radius: 22px; } .ocala-story-video-media::before{ border-radius: 22px; } .ocala-story-video-frame{ border-radius: 14px; } .ocala-story-video-caption{ grid-template-columns: 1fr; gap: 12px; padding: 16px 4px 2px; } .ocala-story-video-caption h3{ font-size: 24px; } } Real relationships

Hear what care feels like with Ocala

Chloe, one of our Care Coordinators, shares what person-centred support looks like in practice, alongside a client’s own experience of the care, trust and relationship built over time.

  • Thoughtful, person-centred support
  • Real experiences from the people involved
  • A glimpse into the relationships behind quality care

A more personal view of care at home

This short video highlights the trust, consistency and genuine connection that sit at the heart of the support we provide.

Making a difference

Guided by values, driven by purpose and focused on you

At Ocala Healthcare, we strive to empower people to live a full life providing outstanding care. We are guided by our CAREWELL values – Courage, Appreciation, Respect, Excellence, Wellbeing, Empathy, Leadership and Learning.

The mission is to give people a life well lived through outstanding care that creates opportunities for them to fulfil their life ambitions.

.ocala-why-premium{ padding: 90px 20px; background: #f7fbfe; font-family: Outfit, sans-serif; } .ocala-why-premium *{ box-sizing: border-box; } .ocala-why-premium-inner{ max-width: 1220px; margin: 0 auto; display: grid; grid-template-columns: 360px minmax(0, 1fr); gap: 38px; align-items: start; } .ocala-why-premium-intro{ position: sticky; top: 30px; } .ocala-why-premium-kicker{ display: inline-block; margin: 0 0 16px; padding: 10px 16px; border-radius: 999px; background: #E84C9B; color: #ffffff; font-size: 13px; line-height: 1; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em; } .ocala-why-premium-intro h2{ margin: 0 0 18px; font-family: Outfit, sans-serif; font-size: 42px; line-height: 42px; font-weight: 800; letter-spacing: -0.02em; color: rgb(2, 116, 165); } .ocala-why-premium-intro p{ margin: 0; max-width: 320px; font-size: 18px; line-height: 1.75; color: #5f7282; } .ocala-why-premium-list{ display: grid; gap: 22px; } .ocala-why-premium-card{ position: relative; display: grid; grid-template-columns: 92px minmax(0, 1fr); gap: 24px; align-items: start; padding: 30px; background: linear-gradient(180deg, #ffffff 0%, #fff8fc 100%); border: 1px solid #dbe7ee; border-radius: 26px; box-shadow: 0 12px 30px rgba(18, 54, 79, 0.05); overflow: hidden; transition: transform 0.28s ease, box-shadow 0.28s ease, border-color 0.28s ease; } .ocala-why-premium-card::before{ content: “”; position: absolute; inset: 0; border-radius: 26px; padding: 1px; background: linear-gradient(135deg, rgba(232,76,155,0.26) 0%, rgba(232,76,155,0.06) 45%, rgba(255,255,255,0) 100%); -webkit-mask: linear-gradient(#fff 0 0) content-box, linear-gradient(#fff 0 0); -webkit-mask-composite: xor; mask-composite: exclude; pointer-events: none; } .ocala-why-premium-card::after{ content: “”; position: absolute; left: 0; top: 0; width: 0; height: 4px; background: linear-gradient(90deg, #E84C9B 0%, rgba(232,76,155,0.35) 100%); transition: width 0.38s ease; } .ocala-why-premium-card:hover{ transform: translateY(-6px); box-shadow: 0 18px 36px rgba(18, 54, 79, 0.09); border-color: #efc7dc; } .ocala-why-premium-card:hover::after{ width: 100%; } .ocala-why-premium-card:nth-child(2){ margin-left: 38px; } .ocala-why-premium-card:nth-child(3){ margin-right: 38px; } .ocala-why-premium-icon-wrap{ display: flex; flex-direction: column; align-items: flex-start; gap: 14px; } .ocala-why-premium-icon{ width: 58px; height: 58px; display: block; object-fit: contain; } .ocala-why-premium-number{ font-family: Outfit, sans-serif; font-size: 26px; line-height: 1; font-weight: 800; color: rgba(232,76,155,0.20); letter-spacing: -0.03em; } .ocala-why-premium-content h3{ margin: 0 0 12px; font-family: Outfit, sans-serif; font-size: 28px; line-height: 1.18; font-weight: 800; letter-spacing: -0.02em; color: rgb(2, 116, 165); } .ocala-why-premium-content p{ margin: 0; max-width: 620px; font-family: Outfit, sans-serif; font-size: 18px; line-height: 1.8; color: #5f7282; } @media (max-width: 1100px){ .ocala-why-premium-inner{ grid-template-columns: 1fr; gap: 30px; } .ocala-why-premium-intro{ position: static; } .ocala-why-premium-intro p{ max-width: 760px; } .ocala-why-premium-card:nth-child(2), .ocala-why-premium-card:nth-child(3){ margin-left: 0; margin-right: 0; } } @media (max-width: 767px){ .ocala-why-premium{ padding: 68px 16px; } .ocala-why-premium-intro h2{ font-size: 34px; line-height: 36px; } .ocala-why-premium-intro p{ font-size: 18px; line-height: 1.7; } .ocala-why-premium-card{ grid-template-columns: 1fr; gap: 18px; padding: 24px 22px; border-radius: 22px; } .ocala-why-premium-card::before{ border-radius: 22px; } .ocala-why-premium-content h3{ font-size: 24px; } .ocala-why-premium-content p{ font-size: 18px; line-height: 1.7; } } Why Ocala

Why choose Ocala Healthcare?

Trusted, personalised care from a team that values dignity, consistency and doing things properly.

01

Experienced care you can rely on

Our care and support team are highly trained, compassionate and committed to delivering consistently high standards every day.

02

Support shaped around the individual

Every care plan is tailored to the person, with thoughtful, respectful support that reflects their needs, routines and goals.

03

High standards with a personal approach

We combine quality care with a genuinely personal service, helping people feel safe, understood and well supported at home.

Why choose Ocala Healthcare?

At Ocala Healthcare, we prioritise your wellbeing with our dedicated, experienced care and support team. Our personalised care plans ensure that every individual receives tailored support to meet their unique needs. With our commitment to premium service quality, we help you live a life well lived.

Experienced care and support team you can trust

Our care and support team are highly-trained and compassionate and our bespoke, face-to-face, in-house training keeps this consistent.

Professional and respectful approach

Our care plans are tailored to meet your specific needs. We pride ourselves on professional and respectful approach.

Premium service quality you deserve

Experience the highest standards of care from a team always striving to chieve the best results.

Excellent service! We would definitely recommend Ocala Healthcare. They have worked hard to provide 24/7 care for my daughter with lovely staff that are friendly and willing to help wherever they can.Kim Refreshing to see a business that’s so hands on and passionate about their clients and workers.Trinity I have found Ocala Healthcare very professional and reliable service. The staff are of a high standard. Ocala have a true passion in what they do and want to make a difference.Sam What a great service provided by Ocala Healthcare. Passionate people helping others to get a better day, every day!Luis Ocala make dreams come true! My client had a dream to go on a cruise and with the support of Ocala we gave her the dream.Sadie They consistently provide high quality staff and therefore a better outcome for the individuals they support, and the office team are always on hand to provide help if needed.Helen We have been so pleased with the service which is reliable and responsive. The staff are experienced and we can be confident in their work.Kirsty All staff that are employed by Ocala have brilliant people skills and a real passion for what they do.Ellie Ocala are professional and dedicated to offering the best possible service. We would definitely recommend.Kim

Locations

We provide high quality care solutions in the following locations:

Ipswich

Woodbridge

Felixstowe

Hadleigh

Stowmarket

Bury St Edmunds

Colchester

Norwich

Get in touch

Talk to us about care at home

Whether you’re exploring support for yourself or a loved one, our team is here to listen, understand your needs, and help you find the right care.

Speak to a member of our care team