News and views

Stay up to date with everything happening at Ocala Healthcare. From company updates and community projects to award wins and new service launches, this is where we share our latest news and proudest moments as well as expert advice, heartfelt reflections, and honest perspectives on what it really means to make a difference.

Latest insights and updates

Stay informed with our latest articles and news.

Every person deserves unique care

When we talk about care, we don’t just mean ticking off tasks or sticking to a schedule. Real…

Seven-year reflections from Adam

Ocala Healthcare has reached its seventh birthday. There have been many twists and turns along the way, and…

Delivering complex care at home

For individuals with complex healthcare needs, receiving care at home can offer comfort, stability, and independence that traditional…

The best healthcare agency near you

When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they…

Autism-friending activities for adults

Autistic adults often experience the world through their neurodivergent ways of processing sensory input and information. Engaging in…

Planning an outing with care in mind

Going on an outing can be a wonderful way to enhance the well-being of someone who requires care,…

The importance of complex care at home

When a loved one requires complex care, the decision on how and where to provide it can be…

Understanding neurodiversity and embracing differences

At Ocala Healthcare, we believe in celebrating the diverse ways in which individuals experience and interact with the…

What is complex care?

Complex care – often referred to as long-term or continuing care – is a specialised form of healthcare…

The benefits of 24-hour care for complex needs

Providing 24-hour care for individuals with complex needs is a compassionate service that ensures consistent, person-centred support in…

How to support adults with learning disabilities

A learning disability is a lifelong condition that affects how individuals understand, process and retain new information. The…

Equality and diversity at Ocala Healthcare

What do equality and diversity really mean?In simple terms, equality is about ensuring everyone has equal opportunities, and…

Career progression at Ocala Healthcare

Ocala Healthcare is fast becoming a leading complex care provider in Suffolk. Our commitment to the people we…

Is Ocala Healthcare caring according to the CQC?

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England…

Is Ocala Healthcare safe?

The Care Quality Commission (CQC) regulates all health and social care services in England – from care in…

What care services do Ocala Healthcare provide?

Since launching as a care agency in 2017, Ocala Healthcare has evolved. While Ocala Recruitment continues to support…

How can we help you live a life well lived?

At Ocala Healthcare, we believe our responsibility – as both a care provider and a team of individuals…

Reintroducing Ocala Healthcare

In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for…

Be accountable

Being a care worker is a huge responsibility. People quite literally place their lives and happiness in your…

Appreciation – a core value built on experience

If you’ve been following our content for a while, you’ll know that at Ocala Healthcare we make a…

You have to be a fool to become a master

When we tell people about our fourth value, we’re often met with confusion or laughter. “What on earth…

It’s not outstanding if it’s not fun

The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC…

Never stop learning

A commitment to growthOur second value at Ocala Healthcare is simple – never stop learning. We believe that…

Always give your best

The first of our core values at Ocala Healthcare is to always give your best. It’s simple –…

Suffolk carer appreciation event

On Thursday 11 November, more than 60 carers and care managers from across Suffolk came together for Ocala…

Suffolk carers deserve our appreciation

Care workers across Suffolk – and the UK – have worked throughout the COVID-19 pandemic with barely a…

Battling arthritis

Arthritis is often associated with older people, but what many don’t realise is that there are over 100…

The beauty of Suffolk

I don’t think there are many people left in this world that haven’t heard Ed Sheeran’s “Castle On…

The impact of COVID-19 on mental health

As the world takes time this week to raise awareness of mental health, it’s impossible not to reflect…

Being a care worker in a pandemic

With COVID-19 continuing to take its toll, schools and public places have closed, supermarket shelves are often bare,…

Christmas – a time for giving

For many, Christmas is the most joyful and exciting time of the year. It’s a chance to gather…

Undervalued, underpaid, under appreciated

Empathy, integrity and reliability are the foundation stones of great agency care. Every day, we have the opportunity…

Happy New Year! Time for a career change?

First of all – Happy New Year from all of us at Ocala Healthcare! It’s that time of…

First aid is for everyone

One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at…

Loneliness – and how you can help

Loneliness is a deeply topical issue – and more and more people are asking, “What can I do…

Home care should not be a hardship

Becoming a home care assistant in Suffolk was one of the most rewarding experiences of my time in…

Back when I had a pudding bowl haircut

Back when I had a pudding bowl haircut, I never imagined I’d end up working in healthcare. (And…

Your guide to keeping warm this winter

It’s that time of year when we all start piling on the layers and digging out the hot…

Christmas Fire Safety Tips: How to Keep Your Home Safe This Holiday Season

A fire in your home is sure to spoil the festive fun this Christmas! Here are our top…

How to Keep Loved Ones Safe at Home During Christmas

With cold weather, shorter days, and the extra bustle of holidays, the festive season can bring unexpected risks…

A 2025 recap by Adam

As 2025 draws to a close, I reflect on the year Ocala Healthcare has had with pride. As…

Signs of why your loved one might need personal care at home

We understand that deciding on the safety and care of someone you love can feel overwhelming. At Ocala…

Dementia friendly things to do in Ipswich

Finding activities that are not only enjoyable but feel safe for a loved one with dementia is important….

Care on holiday

Whether you are planning to enjoy a weekend away in the Lake District, or want to go on…

The best healthcare agency near you

When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they receive the personalised, round-the-clock support they need. This guide will help you navigate the process of finding the best care agency near you — whether you’re searching for a “home care agency near me” or a “care home agency near me” – by focusing on essential factors such as quality of care, qualifications, and compatibility with your loved one’s needs.

Understanding complex care

Complex care involves providing specialised medical support to individuals with chronic or advanced health conditions, disabilities, or severe mobility limitations. This type of care goes beyond basic daily support, requiring a deep understanding of specific health challenges – including neurological conditions, severe injuries, or long-term illnesses.

A suitable home care agency will have trained staff capable of handling these needs, offering tailored care plans and delivering support in the comfort of the individual’s own home.

How to find the best home healthcare agency near you

When searching for a “home care agency near me,” it’s important to consider the following:

1. Experience and specialisation in complex care
Not all care agencies offer the same services. Look for agencies with a proven track record in managing complex health conditions. Ask about their staff’s qualifications, experience with complex care, and how they ensure ongoing training.

2. Customised care plans
A strong agency should offer personalised care plans tailored to your loved one’s specific needs. These plans should include medical requirements, daily support, and emotional well-being — and they should be flexible enough to adapt as needs change.

3. 24-hour support
Ensure the agency provides 24-hour care to handle emergencies or changes in health. Even if live-in care is not required, round-the-clock availability can offer peace of mind.

4. Client reviews and recommendations
Checking reviews or getting personal recommendations is essential. Look for feedback about the quality of care, responsiveness, and the kindness and professionalism of carers.

5. Compatibility
Caregiving is a highly personal service, so finding an agency that matches carers to the individual based on personality and needs is critical. Compatibility fosters trust and a more comfortable environment for your loved one.

Local agencies provide personalised support

One of the major benefits of choosing a “care home agency near me” is the local knowledge and community connections that local agencies have. They are more familiar with nearby healthcare services, resources, and professionals who can provide additional support.

Involving the family in the care process

A great home care agency will involve the family in every step of the care process – ensuring that the needs and preferences of both the individual and their family are respected. Family members should feel empowered to contribute to care decisions and receive regular updates on their loved one’s well-being.

Conclusion

Finding the best home healthcare agency for complex care near you is about more than just convenience – it’s about ensuring quality, compassion, and personalised care. By focusing on the agency’s experience, the customisation of care plans, and their commitment to involving the family, you can find an agency that meets your loved one’s needs and offers peace of mind for everyone involved.