News and views

Stay up to date with everything happening at Ocala Healthcare. From company updates and community projects to award wins and new service launches, this is where we share our latest news and proudest moments as well as expert advice, heartfelt reflections, and honest perspectives on what it really means to make a difference.

Latest insights and updates

Stay informed with our latest articles and news.

Every person deserves unique care

When we talk about care, we don’t just mean ticking off tasks or sticking to a schedule. Real…

Seven-year reflections from Adam

Ocala Healthcare has reached its seventh birthday. There have been many twists and turns along the way, and…

Delivering complex care at home

For individuals with complex healthcare needs, receiving care at home can offer comfort, stability, and independence that traditional…

The best healthcare agency near you

When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they…

Autism-friending activities for adults

Autistic adults often experience the world through their neurodivergent ways of processing sensory input and information. Engaging in…

Planning an outing with care in mind

Going on an outing can be a wonderful way to enhance the well-being of someone who requires care,…

The importance of complex care at home

When a loved one requires complex care, the decision on how and where to provide it can be…

Understanding neurodiversity and embracing differences

At Ocala Healthcare, we believe in celebrating the diverse ways in which individuals experience and interact with the…

What is complex care?

Complex care – often referred to as long-term or continuing care – is a specialised form of healthcare…

The benefits of 24-hour care for complex needs

Providing 24-hour care for individuals with complex needs is a compassionate service that ensures consistent, person-centred support in…

How to support adults with learning disabilities

A learning disability is a lifelong condition that affects how individuals understand, process and retain new information. The…

Equality and diversity at Ocala Healthcare

What do equality and diversity really mean?In simple terms, equality is about ensuring everyone has equal opportunities, and…

Career progression at Ocala Healthcare

Ocala Healthcare is fast becoming a leading complex care provider in Suffolk. Our commitment to the people we…

Is Ocala Healthcare caring according to the CQC?

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England…

Is Ocala Healthcare safe?

The Care Quality Commission (CQC) regulates all health and social care services in England – from care in…

What care services do Ocala Healthcare provide?

Since launching as a care agency in 2017, Ocala Healthcare has evolved. While Ocala Recruitment continues to support…

How can we help you live a life well lived?

At Ocala Healthcare, we believe our responsibility – as both a care provider and a team of individuals…

Reintroducing Ocala Healthcare

In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for…

Be accountable

Being a care worker is a huge responsibility. People quite literally place their lives and happiness in your…

Appreciation – a core value built on experience

If you’ve been following our content for a while, you’ll know that at Ocala Healthcare we make a…

You have to be a fool to become a master

When we tell people about our fourth value, we’re often met with confusion or laughter. “What on earth…

It’s not outstanding if it’s not fun

The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC…

Never stop learning

A commitment to growthOur second value at Ocala Healthcare is simple – never stop learning. We believe that…

Always give your best

The first of our core values at Ocala Healthcare is to always give your best. It’s simple –…

Suffolk carer appreciation event

On Thursday 11 November, more than 60 carers and care managers from across Suffolk came together for Ocala…

Suffolk carers deserve our appreciation

Care workers across Suffolk – and the UK – have worked throughout the COVID-19 pandemic with barely a…

Battling arthritis

Arthritis is often associated with older people, but what many don’t realise is that there are over 100…

The beauty of Suffolk

I don’t think there are many people left in this world that haven’t heard Ed Sheeran’s “Castle On…

The impact of COVID-19 on mental health

As the world takes time this week to raise awareness of mental health, it’s impossible not to reflect…

Being a care worker in a pandemic

With COVID-19 continuing to take its toll, schools and public places have closed, supermarket shelves are often bare,…

Christmas – a time for giving

For many, Christmas is the most joyful and exciting time of the year. It’s a chance to gather…

Undervalued, underpaid, under appreciated

Empathy, integrity and reliability are the foundation stones of great agency care. Every day, we have the opportunity…

Happy New Year! Time for a career change?

First of all – Happy New Year from all of us at Ocala Healthcare! It’s that time of…

First aid is for everyone

One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at…

Loneliness – and how you can help

Loneliness is a deeply topical issue – and more and more people are asking, “What can I do…

Home care should not be a hardship

Becoming a home care assistant in Suffolk was one of the most rewarding experiences of my time in…

Back when I had a pudding bowl haircut

Back when I had a pudding bowl haircut, I never imagined I’d end up working in healthcare. (And…

Your guide to keeping warm this winter

It’s that time of year when we all start piling on the layers and digging out the hot…

Christmas Fire Safety Tips: How to Keep Your Home Safe This Holiday Season

A fire in your home is sure to spoil the festive fun this Christmas! Here are our top…

How to Keep Loved Ones Safe at Home During Christmas

With cold weather, shorter days, and the extra bustle of holidays, the festive season can bring unexpected risks…

A 2025 recap by Adam

As 2025 draws to a close, I reflect on the year Ocala Healthcare has had with pride. As…

Signs of why your loved one might need personal care at home

We understand that deciding on the safety and care of someone you love can feel overwhelming. At Ocala…

It’s not outstanding if it’s not fun

The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC is the independent regulator of health and social care in England, and it assigns one of four ratings to every service:

  1. Outstanding – The service is performing exceptionally well.
  2. Good – The service is performing well and meeting expectations.
  3. Requires improvement – The service is not performing as it should and must improve.
  4. Inadequate – The service is performing badly and action has been taken.

To achieve an outstanding rating, a service must go far beyond simply meeting care needs – it must truly enhance people’s lives.

Fun is fundamental
At Ocala Healthcare, we believe that care cannot be truly outstanding unless it’s fun. That means day trips, games, and the occasional party – but also finding joy in the everyday. Every interaction is an opportunity to bring a smile to someone’s face.

Care work is hard. It’s physically and emotionally demanding, and it takes heart. That’s why we’ve always said you need a good sense of humour to work in this sector. You’ll only love it if you enjoy helping people and having fun along the way.

Caregivers shape the day
One of the best things about care is that the caregiver sets the tone. If you approach each day determined to spread joy, that’s exactly what you’ll do. Walk into the room with a smile and some energy, and you’ll lift everyone around you.

We aim to be the person a care home resident looks forward to seeing – someone who brings energy, kindness and joy.

Our third value: It’s not outstanding if it’s not fun
This value runs through everything we do. We bring joy to the services we support by hiring people who are not only passionate about care but also love to have fun. Because fun matters – it’s what makes life worth living.

Creating outstanding employment
We don’t just want care to be outstanding for the people receiving it – we want it to be outstanding for the people providing it too.

So we create space for fun at work. We run regular events, including:

  • A Christmas party
  • A summer celebration
  • Monthly coffee mornings
  • Our annual Carer Appreciation Event

These events are a chance to say thank you, share some great food, enjoy a drink or two, and celebrate the people who make Ocala Healthcare special.

Looking ahead
Our vision is for Ocala Healthcare to be known for outstanding care and outstanding employment. But for that to happen, we have to keep doing one thing – making care more fun.

Because it’s not outstanding if it’s not fun.