Stay up to date with everything happening at Ocala Healthcare. From company updates and community projects to award wins and new service launches, this is where we share our latest news and proudest moments as well as expert advice, heartfelt reflections, and honest perspectives on what it really means to make a difference.
Stay informed with our latest articles and news.
Ocala Healthcare has reached its seventh birthday. There have been many twists and turns along the way, and…
For individuals with complex healthcare needs, receiving care at home can offer comfort, stability, and independence that traditional…
When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they…
Autistic adults often experience the world through their neurodivergent ways of processing sensory input and information. Engaging in…
Going on an outing can be a wonderful way to enhance the well-being of someone who requires care,…
When a loved one requires complex care, the decision on how and where to provide it can be…
At Ocala Healthcare, we believe in celebrating the diverse ways in which individuals experience and interact with the…
Complex care – often referred to as long-term or continuing care – is a specialised form of healthcare…
Providing 24-hour care for individuals with complex needs is a compassionate service that ensures consistent, person-centred support in…
A learning disability is a lifelong condition that affects how individuals understand, process and retain new information. The…
What do equality and diversity really mean?In simple terms, equality is about ensuring everyone has equal opportunities, and…
Ocala Healthcare is fast becoming a leading complex care provider in Suffolk. Our commitment to the people we…
The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England…
The Care Quality Commission (CQC) regulates all health and social care services in England – from care in…
Since launching as a care agency in 2017, Ocala Healthcare has evolved. While Ocala Recruitment continues to support…
At Ocala Healthcare, we believe our responsibility – as both a care provider and a team of individuals…
In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for…
Being a care worker is a huge responsibility. People quite literally place their lives and happiness in your…
If you’ve been following our content for a while, you’ll know that at Ocala Healthcare we make a…
When we tell people about our fourth value, we’re often met with confusion or laughter. “What on earth…
The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC…
A commitment to growthOur second value at Ocala Healthcare is simple – never stop learning. We believe that…
The first of our core values at Ocala Healthcare is to always give your best. It’s simple –…
On Thursday 11 November, more than 60 carers and care managers from across Suffolk came together for Ocala…
Care workers across Suffolk – and the UK – have worked throughout the COVID-19 pandemic with barely a…
Arthritis is often associated with older people, but what many don’t realise is that there are over 100…
I don’t think there are many people left in this world that haven’t heard Ed Sheeran’s “Castle On…
As the world takes time this week to raise awareness of mental health, it’s impossible not to reflect…
With COVID-19 continuing to take its toll, schools and public places have closed, supermarket shelves are often bare,…
For many, Christmas is the most joyful and exciting time of the year. It’s a chance to gather…
Empathy, integrity and reliability are the foundation stones of great agency care. Every day, we have the opportunity…
First of all – Happy New Year from all of us at Ocala Healthcare! It’s that time of…
One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at…
Loneliness is a deeply topical issue – and more and more people are asking, “What can I do…
Becoming a home care assistant in Suffolk was one of the most rewarding experiences of my time in…
Back when I had a pudding bowl haircut, I never imagined I’d end up working in healthcare. (And…
It’s that time of year when we all start piling on the layers and digging out the hot…
A fire in your home is sure to spoil the festive fun this Christmas! Here are our top…
With cold weather, shorter days, and the extra bustle of holidays, the festive season can bring unexpected risks…
As 2025 draws to a close, I reflect on the year Ocala Healthcare has had with pride. As…
We understand that deciding on the safety and care of someone you love can feel overwhelming. At Ocala…
Finding activities that are not only enjoyable but feel safe for a loved one with dementia is important….
Whether you are planning to enjoy a weekend away in the Lake District, or want to go on…
The first of our core values at Ocala Healthcare is to always give your best. It’s simple – we always do our best. We don’t ask for more, but we expect nothing less.
Whether we’re covering a shift, processing payroll, or simply answering the phone, we hold ourselves accountable as employers, service providers, and individuals to give 100% every time.
What we can control
There are two things we say are always within our control – no matter the circumstances:
These principles are non-negotiable. They guide everything we do and help build trust – not only with those we care for, but with our colleagues, clients, and wider community.
High expectations – balanced with support
We ask our care team to meet the same standard – to bring the very best of themselves to each shift in pursuit of outstanding care. But we also recognise the importance of balance.
We don’t expect the impossible. We believe in work–life balance and support it wholeheartedly. As Adam often says: “Say no to 100 shifts – just please turn up for the one that you said you would.”
That’s the ethos. We don’t need people to overextend themselves – just to be dependable, present, and excellent in the time they do give.
Doing what you can – giving all you’ve got
We understand that working for a care agency means doing what you can, when you can. Flexibility is part of the model.
But when you are at work, giving your best matters. Every interaction is a chance to make someone’s day – or even their life – that little bit better.
Raising the bar for care employment
At Ocala Healthcare, we are committed to providing the best care employment possible, while supporting care providers to meet the CQC’s expectations of outstanding care.
To achieve that, we all have to live by this principle – to always give our best.
