News and views

Stay up to date with everything happening at Ocala Healthcare. From company updates and community projects to award wins and new service launches, this is where we share our latest news and proudest moments as well as expert advice, heartfelt reflections, and honest perspectives on what it really means to make a difference.

Latest insights and updates

Stay informed with our latest articles and news.

Every person deserves unique care

When we talk about care, we don’t just mean ticking off tasks or sticking to a schedule. Real…

Seven-year reflections from Adam

Ocala Healthcare has reached its seventh birthday. There have been many twists and turns along the way, and…

Delivering complex care at home

For individuals with complex healthcare needs, receiving care at home can offer comfort, stability, and independence that traditional…

The best healthcare agency near you

When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they…

Autism-friending activities for adults

Autistic adults often experience the world through their neurodivergent ways of processing sensory input and information. Engaging in…

Planning an outing with care in mind

Going on an outing can be a wonderful way to enhance the well-being of someone who requires care,…

The importance of complex care at home

When a loved one requires complex care, the decision on how and where to provide it can be…

Understanding neurodiversity and embracing differences

At Ocala Healthcare, we believe in celebrating the diverse ways in which individuals experience and interact with the…

What is complex care?

Complex care – often referred to as long-term or continuing care – is a specialised form of healthcare…

The benefits of 24-hour care for complex needs

Providing 24-hour care for individuals with complex needs is a compassionate service that ensures consistent, person-centred support in…

How to support adults with learning disabilities

A learning disability is a lifelong condition that affects how individuals understand, process and retain new information. The…

Equality and diversity at Ocala Healthcare

What do equality and diversity really mean?In simple terms, equality is about ensuring everyone has equal opportunities, and…

Career progression at Ocala Healthcare

Ocala Healthcare is fast becoming a leading complex care provider in Suffolk. Our commitment to the people we…

Is Ocala Healthcare caring according to the CQC?

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England…

Is Ocala Healthcare safe?

The Care Quality Commission (CQC) regulates all health and social care services in England – from care in…

What care services do Ocala Healthcare provide?

Since launching as a care agency in 2017, Ocala Healthcare has evolved. While Ocala Recruitment continues to support…

How can we help you live a life well lived?

At Ocala Healthcare, we believe our responsibility – as both a care provider and a team of individuals…

Reintroducing Ocala Healthcare

In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for…

Be accountable

Being a care worker is a huge responsibility. People quite literally place their lives and happiness in your…

Appreciation – a core value built on experience

If you’ve been following our content for a while, you’ll know that at Ocala Healthcare we make a…

You have to be a fool to become a master

When we tell people about our fourth value, we’re often met with confusion or laughter. “What on earth…

It’s not outstanding if it’s not fun

The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC…

Never stop learning

A commitment to growthOur second value at Ocala Healthcare is simple – never stop learning. We believe that…

Always give your best

The first of our core values at Ocala Healthcare is to always give your best. It’s simple –…

Suffolk carer appreciation event

On Thursday 11 November, more than 60 carers and care managers from across Suffolk came together for Ocala…

Suffolk carers deserve our appreciation

Care workers across Suffolk – and the UK – have worked throughout the COVID-19 pandemic with barely a…

Battling arthritis

Arthritis is often associated with older people, but what many don’t realise is that there are over 100…

The beauty of Suffolk

I don’t think there are many people left in this world that haven’t heard Ed Sheeran’s “Castle On…

The impact of COVID-19 on mental health

As the world takes time this week to raise awareness of mental health, it’s impossible not to reflect…

Being a care worker in a pandemic

With COVID-19 continuing to take its toll, schools and public places have closed, supermarket shelves are often bare,…

Christmas – a time for giving

For many, Christmas is the most joyful and exciting time of the year. It’s a chance to gather…

Undervalued, underpaid, under appreciated

Empathy, integrity and reliability are the foundation stones of great agency care. Every day, we have the opportunity…

Happy New Year! Time for a career change?

First of all – Happy New Year from all of us at Ocala Healthcare! It’s that time of…

First aid is for everyone

One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at…

Loneliness – and how you can help

Loneliness is a deeply topical issue – and more and more people are asking, “What can I do…

Home care should not be a hardship

Becoming a home care assistant in Suffolk was one of the most rewarding experiences of my time in…

Back when I had a pudding bowl haircut

Back when I had a pudding bowl haircut, I never imagined I’d end up working in healthcare. (And…

Your guide to keeping warm this winter

It’s that time of year when we all start piling on the layers and digging out the hot…

Reintroducing Ocala Healthcare

In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for change in agency care by being the best in the world at valuing and appreciating everyone in social care.

Over the past five years, we have faced enormous challenges and celebrated significant milestones. From Brexit to Covid-19, and now navigating one of social care’s most difficult recruitment landscapes, Ocala Healthcare has not only endured – we have adapted, grown, and expanded our ability to support people in care.

A history of resilience and growth
In June 2018, we registered with the Care Quality Commission (CQC) with plans to deliver home care services. However, the growing demands of our agency meant we delayed launching that service.

Then in August 2020, as the Covid-19 crisis pushed the care sector to its limits, we were asked by the local authority to step in as a CQC-registered provider. We answered the call – supporting care delivery for 10 months before successfully transitioning services to permanent providers.

That experience shaped the future of Ocala Healthcare. Since then, we’ve earned a reputation for dependable, quality care – and we continue to receive requests to help people live independently at home.

Helping people live dream lives
One of the individuals we support recently fulfilled a lifelong dream: going on a cruise – something she never believed she would do. Now she’s planning her next adventure, which includes another cruise and a trip to Cornwall involving a very large zipwire!

Her story has inspired us. We want to help more people live their dream lives, whatever those dreams may be.

Introducing Ocala Recruitment
As of 20 June 2022, Ocala Recruitment is the new name for all of Ocala Healthcare’s previous agency care services.

Let us reassure you – this is a change in name only. You’ll continue working with the same trusted team members as before. The purpose of this change is to define Ocala Recruitment as a dedicated care agency, allowing it to operate independently from its sister company, Ocala Healthcare.

With this clarity, we can better serve our care agency clients while continuing to lead the way in valuing care workers, residents, and managers across social care.

Reintroducing Ocala Healthcare
Now that Ocala Recruitment leads on agency care, Ocala Healthcare can focus fully on care provision.

Currently, we provide 24/7 home care services, specialising in complex needs. We are not offering shorter domiciliary care visits at this time. Our mission is to support individuals with the confidence and care they need to live their best possible lives – lives filled with purpose, independence and opportunity.

What this means for our future
This evolution brings exciting opportunities – including:

  • Guaranteed hours contracts for staff
  • Career progression for care workers
  • Improved services for care homes
  • Better experiences for residents

As we continue to grow, both Ocala Healthcare and Ocala Recruitment are being supported by updated websites – we’ll announce their launch soon.

Thank you for being part of our journey. We’re just getting started.