News and views

Stay up to date with everything happening at Ocala Healthcare. From company updates and community projects to award wins and new service launches, this is where we share our latest news and proudest moments as well as expert advice, heartfelt reflections, and honest perspectives on what it really means to make a difference.

Latest insights and updates

Stay informed with our latest articles and news.

Every person deserves unique care

When we talk about care, we don’t just mean ticking off tasks or sticking to a schedule. Real…

Seven-year reflections from Adam

Ocala Healthcare has reached its seventh birthday. There have been many twists and turns along the way, and…

Delivering complex care at home

For individuals with complex healthcare needs, receiving care at home can offer comfort, stability, and independence that traditional…

The best healthcare agency near you

When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they…

Autism-friending activities for adults

Autistic adults often experience the world through their neurodivergent ways of processing sensory input and information. Engaging in…

Planning an outing with care in mind

Going on an outing can be a wonderful way to enhance the well-being of someone who requires care,…

The importance of complex care at home

When a loved one requires complex care, the decision on how and where to provide it can be…

Understanding neurodiversity and embracing differences

At Ocala Healthcare, we believe in celebrating the diverse ways in which individuals experience and interact with the…

What is complex care?

Complex care – often referred to as long-term or continuing care – is a specialised form of healthcare…

The benefits of 24-hour care for complex needs

Providing 24-hour care for individuals with complex needs is a compassionate service that ensures consistent, person-centred support in…

How to support adults with learning disabilities

A learning disability is a lifelong condition that affects how individuals understand, process and retain new information. The…

Equality and diversity at Ocala Healthcare

What do equality and diversity really mean?In simple terms, equality is about ensuring everyone has equal opportunities, and…

Career progression at Ocala Healthcare

Ocala Healthcare is fast becoming a leading complex care provider in Suffolk. Our commitment to the people we…

Is Ocala Healthcare caring according to the CQC?

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England…

Is Ocala Healthcare safe?

The Care Quality Commission (CQC) regulates all health and social care services in England – from care in…

What care services do Ocala Healthcare provide?

Since launching as a care agency in 2017, Ocala Healthcare has evolved. While Ocala Recruitment continues to support…

How can we help you live a life well lived?

At Ocala Healthcare, we believe our responsibility – as both a care provider and a team of individuals…

Reintroducing Ocala Healthcare

In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for…

Be accountable

Being a care worker is a huge responsibility. People quite literally place their lives and happiness in your…

Appreciation – a core value built on experience

If you’ve been following our content for a while, you’ll know that at Ocala Healthcare we make a…

You have to be a fool to become a master

When we tell people about our fourth value, we’re often met with confusion or laughter. “What on earth…

It’s not outstanding if it’s not fun

The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC…

Never stop learning

A commitment to growthOur second value at Ocala Healthcare is simple – never stop learning. We believe that…

Always give your best

The first of our core values at Ocala Healthcare is to always give your best. It’s simple –…

Suffolk carer appreciation event

On Thursday 11 November, more than 60 carers and care managers from across Suffolk came together for Ocala…

Suffolk carers deserve our appreciation

Care workers across Suffolk – and the UK – have worked throughout the COVID-19 pandemic with barely a…

Battling arthritis

Arthritis is often associated with older people, but what many don’t realise is that there are over 100…

The beauty of Suffolk

I don’t think there are many people left in this world that haven’t heard Ed Sheeran’s “Castle On…

The impact of COVID-19 on mental health

As the world takes time this week to raise awareness of mental health, it’s impossible not to reflect…

Being a care worker in a pandemic

With COVID-19 continuing to take its toll, schools and public places have closed, supermarket shelves are often bare,…

Christmas – a time for giving

For many, Christmas is the most joyful and exciting time of the year. It’s a chance to gather…

Undervalued, underpaid, under appreciated

Empathy, integrity and reliability are the foundation stones of great agency care. Every day, we have the opportunity…

Happy New Year! Time for a career change?

First of all – Happy New Year from all of us at Ocala Healthcare! It’s that time of…

First aid is for everyone

One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at…

Loneliness – and how you can help

Loneliness is a deeply topical issue – and more and more people are asking, “What can I do…

Home care should not be a hardship

Becoming a home care assistant in Suffolk was one of the most rewarding experiences of my time in…

Back when I had a pudding bowl haircut

Back when I had a pudding bowl haircut, I never imagined I’d end up working in healthcare. (And…

Your guide to keeping warm this winter

It’s that time of year when we all start piling on the layers and digging out the hot…

Christmas Fire Safety Tips: How to Keep Your Home Safe This Holiday Season

A fire in your home is sure to spoil the festive fun this Christmas! Here are our top…

How to Keep Loved Ones Safe at Home During Christmas

With cold weather, shorter days, and the extra bustle of holidays, the festive season can bring unexpected risks…

A 2025 recap by Adam

As 2025 draws to a close, I reflect on the year Ocala Healthcare has had with pride. As…

Signs of why your loved one might need personal care at home

We understand that deciding on the safety and care of someone you love can feel overwhelming. At Ocala…

Dementia friendly things to do in Ipswich

Finding activities that are not only enjoyable but feel safe for a loved one with dementia is important….

Care on holiday

Whether you are planning to enjoy a weekend away in the Lake District, or want to go on…

First aid is for everyone

One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at least a basic understanding of first aid and the confidence to act in an emergency.

I’ve been trained in first aid since I was 18, having always worked in the care industry. Thankfully, I’ve rarely had to use those skills – but the training has always been there if I needed it. A close friend of mine, Becky, is a self-employed painter who had never received any first aid training. One night, her dad suffered a cardiac arrest. Becky called 999 and, following the instructions from the emergency call handler, performed CPR. Incredibly, she managed to get his heart beating again.

Her story is a powerful reminder that we never know when we might find ourselves in a life-or-death situation – and that quick thinking and swift action can save a life.

Why everyone should learn first aid

I’ll admit it – selfishly, I want to be surrounded by family and friends who would know what to do if I ever needed help. While most people receive first aid training through their job, in my experience, these skills are often needed outside of work – at home, in public places or in day-to-day life.

That’s why I believe everyone should learn basic first aid. It should be part of the curriculum in schools, colleges and universities – not just a one-off, but as an annual refresher. Every person, regardless of age, job or ability, should have access to first aid training.

I appreciate that making this happen would take a cultural shift. It would require people to be more proactive and place greater value on these life-saving skills.

What does first aid really mean?

First aid is simply the help given to a sick or injured person until full medical treatment is available. I’m not suggesting everyone should become a doctor or nurse – just that we each have the ability to provide support until an ambulance or first responder arrives.

There are a wide range of training options available – from short 3-hour courses to more in-depth 3-day qualifications. There are even specialist courses for parents, such as Mini First Aid, which my friend Naomi runs across Suffolk. These sessions cost just £20 per person – a bargain for the peace of mind that comes with knowing what to do if your child needed urgent help.

The Suffolk Fire and Rescue Service also offer free awareness training for bikers, covering incident scene management, casualty care and visibility. They recognise that when a motorcyclist is injured, it’s often another rider who is first on the scene.

There are many more brilliant courses out there – the key is being proactive and spreading the word when you find a good one.

Making first aid more accessible

I’m proud to be a first aid trainer for Ocala Healthcare. As soon as I qualified, I organised a session for my family and friends – many of whom are self-employed or stay-at-home parents and wouldn’t otherwise be offered training through work.

My mum, aged 53, attended her very first first aid course that day. Everyone found it hugely valuable – not just for the knowledge, but for the confidence it gave them. They especially appreciated the practical parts of the session, including practicing CPR on a manikin and using our choking vest.

I’ve also offered to run basic first aid sessions for charities – because I’m determined to do my part in making first aid training more accessible to everyone.

What next for you?

If you’re employed, speak to your manager and ask if they’d support you in completing a first aid course. If you’re self-employed or not currently working, have a look at what’s available locally and book yourself onto a course.

You’re also welcome to contact us to book a place on one of our Basic Life Support training sessions. Hopefully, you’ll never need to use the skills you learn – but if you do, you’ll be glad you have them.