News and views

Stay up to date with everything happening at Ocala Healthcare. From company updates and community projects to award wins and new service launches, this is where we share our latest news and proudest moments as well as expert advice, heartfelt reflections, and honest perspectives on what it really means to make a difference.

Latest insights and updates

Stay informed with our latest articles and news.

Every person deserves unique care

When we talk about care, we don’t just mean ticking off tasks or sticking to a schedule. Real…

Seven-year reflections from Adam

Ocala Healthcare has reached its seventh birthday. There have been many twists and turns along the way, and…

Delivering complex care at home

For individuals with complex healthcare needs, receiving care at home can offer comfort, stability, and independence that traditional…

The best healthcare agency near you

When your loved one requires complex care, choosing the right home healthcare agency is crucial to ensuring they…

Autism-friending activities for adults

Autistic adults often experience the world through their neurodivergent ways of processing sensory input and information. Engaging in…

Planning an outing with care in mind

Going on an outing can be a wonderful way to enhance the well-being of someone who requires care,…

The importance of complex care at home

When a loved one requires complex care, the decision on how and where to provide it can be…

Understanding neurodiversity and embracing differences

At Ocala Healthcare, we believe in celebrating the diverse ways in which individuals experience and interact with the…

What is complex care?

Complex care – often referred to as long-term or continuing care – is a specialised form of healthcare…

The benefits of 24-hour care for complex needs

Providing 24-hour care for individuals with complex needs is a compassionate service that ensures consistent, person-centred support in…

How to support adults with learning disabilities

A learning disability is a lifelong condition that affects how individuals understand, process and retain new information. The…

Equality and diversity at Ocala Healthcare

What do equality and diversity really mean?In simple terms, equality is about ensuring everyone has equal opportunities, and…

Career progression at Ocala Healthcare

Ocala Healthcare is fast becoming a leading complex care provider in Suffolk. Our commitment to the people we…

Is Ocala Healthcare caring according to the CQC?

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England…

Is Ocala Healthcare safe?

The Care Quality Commission (CQC) regulates all health and social care services in England – from care in…

What care services do Ocala Healthcare provide?

Since launching as a care agency in 2017, Ocala Healthcare has evolved. While Ocala Recruitment continues to support…

How can we help you live a life well lived?

At Ocala Healthcare, we believe our responsibility – as both a care provider and a team of individuals…

Reintroducing Ocala Healthcare

In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for…

Be accountable

Being a care worker is a huge responsibility. People quite literally place their lives and happiness in your…

Appreciation – a core value built on experience

If you’ve been following our content for a while, you’ll know that at Ocala Healthcare we make a…

You have to be a fool to become a master

When we tell people about our fourth value, we’re often met with confusion or laughter. “What on earth…

It’s not outstanding if it’s not fun

The highest rating a care provider can receive from the Care Quality Commission (CQC) is outstanding. The CQC…

Never stop learning

A commitment to growthOur second value at Ocala Healthcare is simple – never stop learning. We believe that…

Always give your best

The first of our core values at Ocala Healthcare is to always give your best. It’s simple –…

Suffolk carer appreciation event

On Thursday 11 November, more than 60 carers and care managers from across Suffolk came together for Ocala…

Suffolk carers deserve our appreciation

Care workers across Suffolk – and the UK – have worked throughout the COVID-19 pandemic with barely a…

Battling arthritis

Arthritis is often associated with older people, but what many don’t realise is that there are over 100…

The beauty of Suffolk

I don’t think there are many people left in this world that haven’t heard Ed Sheeran’s “Castle On…

The impact of COVID-19 on mental health

As the world takes time this week to raise awareness of mental health, it’s impossible not to reflect…

Being a care worker in a pandemic

With COVID-19 continuing to take its toll, schools and public places have closed, supermarket shelves are often bare,…

Christmas – a time for giving

For many, Christmas is the most joyful and exciting time of the year. It’s a chance to gather…

Undervalued, underpaid, under appreciated

Empathy, integrity and reliability are the foundation stones of great agency care. Every day, we have the opportunity…

Happy New Year! Time for a career change?

First of all – Happy New Year from all of us at Ocala Healthcare! It’s that time of…

First aid is for everyone

One topic I feel incredibly passionate about is first aid. I genuinely believe that everyone should have at…

Loneliness – and how you can help

Loneliness is a deeply topical issue – and more and more people are asking, “What can I do…

Home care should not be a hardship

Becoming a home care assistant in Suffolk was one of the most rewarding experiences of my time in…

Back when I had a pudding bowl haircut

Back when I had a pudding bowl haircut, I never imagined I’d end up working in healthcare. (And…

Your guide to keeping warm this winter

It’s that time of year when we all start piling on the layers and digging out the hot…

Christmas Fire Safety Tips: How to Keep Your Home Safe This Holiday Season

A fire in your home is sure to spoil the festive fun this Christmas! Here are our top…

How to Keep Loved Ones Safe at Home During Christmas

With cold weather, shorter days, and the extra bustle of holidays, the festive season can bring unexpected risks…

A 2025 recap by Adam

As 2025 draws to a close, I reflect on the year Ocala Healthcare has had with pride. As…

A 2025 recap by Adam

As 2025 draws to a close, I reflect on the year Ocala Healthcare has had with pride. As with all care providers, we’ve had to overcome a variety of challenges and we’ve had to adapt.

Fortunately, we never asked for easy, we asked for meaningful, we asked for impact, and we asked for making a difference.
The commitment and dedication of our people have meant we have risen about those challenges and provided care and support that has allowed people to set and achieve new goals.

Our Community Response team largely flies under the radar but is having a hugely successful impact on reducing hospital admissions for people with a learning disability or autism. This closely knit team provides incredible support in the very dynamic circumstances.

Our complex support teams provide care in the community in a safe and stable environment which has allowed those we support to travel and live in their chosen meaningful way.

It’s been great to be able to celebrate their success with them at the appreciation events that we held throughout the year, including the carers week lunch, Suffolk Carer Appreciation Event, and our Christmas party.

Ocala Healthcare’s foundational principle is to make a meaningful impact, and it is both our care and leadership team that ensures that this principle is lived out in the real world.

If you’ve been following us throughout the year, you will have seen some changes that we made along the way! The most obvious being our new branding!

We also have a new Registered Manager, with Rachel being promoted from Service Manager. Taking over the role from Director Samantha Cage, who will be stepping into an Operational Director role. Their effective leadership in addition to that of Annabelle, Chloe, and Steven, means that the care and support team can focus on delivering for those we support.

A first-time investment for Ocala Healthcare was the introduction of Selin, who brings with her a fountain of marketing knowledge and is our first in-house marketer! Annabelle took the reins of our social media late last year and had already enhanced the quality of our marketing, and with the addition of Selin, it’s exciting to see what 2026 will bring.

The icing on the cake this year was being a finalist for both the Wellbeing at Work award for the Suffolk Care Awards and Medium Business of the Year for the East Anglian Daily Times.

As we look forward to 2026, we know that there will be bumps in the road. Ocala Healthcare was founded eight years ago to be a solution to the care market’s problems, and we’re already working on new offers and initiatives to contribute to the betterment of social care in Suffolk in 2026.