Complex care services
Through our bespoke, consistent, and reliable support, we create a
supportive environment where people can build independence, thrive and achieve their
goals.
Support tailored to your needs
From learning new skills and building independence to ticking off bucket-
list adventures, we’re here to support you with encouragement, guidance, and
personalised care every step of the way.
Tailored to you
There is no standard approach to complex care. Every care plan is tailored
to your individual needs and delivered by our experienced team.
Empowering care
Support from as little as 5 hours a week to 24-hour care. We provide compassionate support built on trust, dignity, and respect, helping people maintain their independence and stay connected within their community.
Support at home
From meal prep and domestic tasks through to companionship, day trips and appointments, we are there for you.
Offering independence
Support for everyday activities, personal care and assistance in the community.
Explore our condition-specific support services
Every person’s needs are different. Our condition-specific pages explain how Ocala Healthcare provides personalised, person-centred support at home and in the community.
Autism Support at Home
Thoughtful, person-centred autism support built around routines, communication preferences, independence and meaningful everyday outcomes.
View autism support 02Learning Disability Support at Home
Flexible support for adults with learning disabilities, helping people build confidence, maintain routines and live as independently as possible.
View learning disability support 03Mental Health Support at Home
Calm, consistent and compassionate support tailored around individual strengths, goals, routines and wellbeing needs.
View mental health support 04Acquired Brain Injury Support at Home
Practical, personalised support for people living with an acquired brain injury, focused on independence, stability and day-to-day progress.
View brain injury supportHear what care feels like with Ocala
Chloe, one of our Care Coordinators, shares what person-centred support looks like in practice, alongside a client’s own experience of the care, trust and relationship built over time.
- Thoughtful, person-centred support
- Real experiences from the people involved
- A glimpse into the relationships behind quality care
A more personal view of care at home
This short video highlights the trust, consistency and genuine connection that sit at the heart of the support we provide.
Care you can count on
At Ocala Healthcare, we take the time to listen, understand and deliver care that is tailored to the individual, with quality, consistency and compassion at the heart of everything we do.
24/7 availability
Our team is available day and night to make sure people receive the support they need, when they need it.
Experienced team
Our carers are highly trained professionals, committed to delivering compassionate, skilled and consistent support.
Tailored care solutions
We create personalised care plans that reflect the individual’s needs, preferences, routines and goals.
CQC registered
We are held to the highest standards of quality, safety and accountability in the care we provide.
Encouraging independence
Our care goes beyond support, helping you build confidence and maintain independence.
Bespoke training
Every member of our team is trained to provide care with skill, confidence, and compassion.
Your peace of mind. Our commitment to care.
At Ocala Healthcare, we provide personalised, compassionate care that builds trust, confidence and meaningful relationships. Our team is carefully trained in-house to meet each person’s needs, and as a CQC-registered provider, we deliver care to the highest standards.
Real stories, real impact
Exceptional care that truly makes a difference.
FAQs
Find answers to common questions about our services and care options.
What services do you offer?
We provide a range of services for people with complex care needs. Our minimum packages start at six hours of care per day. During this time we can offer personal care like washing, dressing and toileting and home support like meal preparation, domestic tasks and chores and companionship. As well as care in the home, we can also help with community support including day trips, shopping trips and appointments and with positive behaviour support and community engagement. Our team includes complex care specialists with medical training and skills to handle high dependency care, ensuring your loved ones receive the assistance they require. All of our office team are trained in Mental Health First Aid. All our care plans are bespoke and meet the specific needs of the individual.
What areas do you cover?
What is the cost of care?
How do you guarantee quality?
At Ocala Healthcare, we combine first-hand experience with rigorous systems to deliver consistently high-quality care. Our team is carefully selected through a robust recruitment process, supported with bespoke in-house training, and continuously monitored through regular feedback and supervision. We’re CQC registered and committed to ongoing improvement, ensuring the care we provide not only meets expectations – but exceeds them.
How do you train your carers?
How do I get started?
Simply reach out to us via our contact page or give us a call. Our team will guide you through the process and answer any questions you may have.
Talk to us about care at home
Whether you’re exploring support for yourself or a loved one, our team is here to listen, understand your needs, and help you find the right care.