Founders, Adam and Sam, have more than three decades of social care experience between them and built Ocala Healthcare on a foundation of values, a commitment to quality, and being people led.
These qualities are shared by our highly skilled team, who boast a range of qualifications and training, such as Mental Health First Aid, and recognition through awards, including Suffolk Care Awards Team of the Year.
Meet the professionals behind our exceptional care
Registered Manager
Samantha boasts more than two decade of experience working in social care and is responsible for the day-to-day leadership of Ocala Healthcare’s services.
Business Development Director
With a strong background in the care sector, Adam combines commercial insight with a deep understanding of client needs, helping Ocala Healthcare reach more families while maintaining a personalised, high-quality approach to care. Outside of work, Adam enjoys playing football and golf, spending time with his children, and his other job – as a retained firefighter.
Registered Manager
Rachel manages care teams, coordinates client assessments, and works closely with families to maintain consistent and responsive care. With a hands-on approach and a deep commitment to person-centred support, Rachel plays a key role in maintaining Ocala’s standards of excellence and trust. In her spare time, Rachel relaxes with friends and family, enjoys decorating the house, listening to podcasts, dog walking, and cooking.
LP Deputy Manager
Steven’s role includes supporting staff training, and ensuring service users lead fulfilling, empowered lives. He brings a calm, consistent presence to the role and is passionate about creating inclusive environments where everyone feels heard, safe, and respected. Outside of work, Steven enjoys sending time with his children and partner, playing or watching sport – particularly football – going to the gym and running. He also loves music and seeing live bands play.
Care Coordinator
As Care Coordinator, Annabelle is responsible for scheduling support visits, matching clients with the most suitable care professionals, and maintaining clear communication between teams and families. With a strong eye for detail and a warm, empathetic approach, Annabelle helps make sure every care journey is smooth, responsive, and truly person-centred. In her spare time, she enjoys shopping, going out with friends and taking her dog out.
Care Coordinator
Chloe’s role involves scheduling, handling queries, and making sure each client’s needs are met with empathy and efficiency. She brings strong organisational skills and a deep commitment to delivering care that feels personal, professional, and proactive. Her hobbies include weightlifting, spending time with friends and family and being in the outdoors.
Felisha oversees audits, monitors regulatory requirements, and supports continuous improvement across the business. With a keen eye for detail and a passion for excellence, Felisha helps ensure our clients receive care they can trust – every single day. Outside of work she enjoys spending time with friends and family, and being a lash and nail technician.
