In November 2017, Ocala Healthcare began its journey with one bold ambition – to become a catalyst for change in agency care by being the best in the world at valuing and appreciating everyone in social care.
Over the past five years, we have faced enormous challenges and celebrated significant milestones. From Brexit to Covid-19, and now navigating one of social care’s most difficult recruitment landscapes, Ocala Healthcare has not only endured – we have adapted, grown, and expanded our ability to support people in care.
A history of resilience and growth
In June 2018, we registered with the Care Quality Commission (CQC) with plans to deliver home care services. However, the growing demands of our agency meant we delayed launching that service.
Then in August 2020, as the Covid-19 crisis pushed the care sector to its limits, we were asked by the local authority to step in as a CQC-registered provider. We answered the call – supporting care delivery for 10 months before successfully transitioning services to permanent providers.
That experience shaped the future of Ocala Healthcare. Since then, we’ve earned a reputation for dependable, quality care – and we continue to receive requests to help people live independently at home.
Helping people live dream lives
One of the individuals we support recently fulfilled a lifelong dream: going on a cruise – something she never believed she would do. Now she’s planning her next adventure, which includes another cruise and a trip to Cornwall involving a very large zipwire!
Her story has inspired us. We want to help more people live their dream lives, whatever those dreams may be.
Introducing Ocala Recruitment
As of 20 June 2022, Ocala Recruitment is the new name for all of Ocala Healthcare’s previous agency care services.
Let us reassure you – this is a change in name only. You’ll continue working with the same trusted team members as before. The purpose of this change is to define Ocala Recruitment as a dedicated care agency, allowing it to operate independently from its sister company, Ocala Healthcare.
With this clarity, we can better serve our care agency clients while continuing to lead the way in valuing care workers, residents, and managers across social care.
Reintroducing Ocala Healthcare
Now that Ocala Recruitment leads on agency care, Ocala Healthcare can focus fully on care provision.
Currently, we provide 24/7 home care services, specialising in complex needs. We are not offering shorter domiciliary care visits at this time. Our mission is to support individuals with the confidence and care they need to live their best possible lives – lives filled with purpose, independence and opportunity.
What this means for our future
This evolution brings exciting opportunities – including:
- Guaranteed hours contracts for staff
- Career progression for care workers
- Improved services for care homes
- Better experiences for residents
As we continue to grow, both Ocala Healthcare and Ocala Recruitment are being supported by updated websites – we’ll announce their launch soon.
Thank you for being part of our journey. We’re just getting started.